Summary: We collect only the minimum data needed to process your order. We never sell your data. Payment information is handled exclusively by Stripe and never stored on our servers.
1. Who We Are
GrowProPlus ("we", "us", "our") operates the website growproplus.com and provides digital marketing services. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.
Contact: growproplus@growproplus.com
2. Data We Collect
When you place an order or contact us, we may collect:
- Name — to personalise your order and communications
- Email address — to send order confirmations and updates
- Phone number — optional, for order support purposes
- Social media username or profile link — to deliver your service
- IP address and browser data — collected automatically for security and analytics
We do not collect your social media passwords, payment card numbers, or any other sensitive credentials.
3. How We Use Your Data
- To process and fulfil your order
- To send order confirmations and service updates by email
- To respond to customer support enquiries
- To comply with legal obligations
- To prevent fraud and ensure platform security
4. Payment Data
All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. GrowProPlus does not store, process, or have access to your card details. Stripe's privacy policy is available at stripe.com/privacy.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties, except:
- Stripe — for payment processing
- Brevo (Sendinblue) — for transactional email delivery
- Legal authorities — if required by law
6. Data Retention
We retain your order data for up to 3 years for legal and accounting purposes. You may request deletion of your data at any time by emailing growproplus@growproplus.com.
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing of your data
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at growproplus@growproplus.com.
8. Cookies
Our website uses minimal cookies strictly necessary for website functionality. We do not use advertising or tracking cookies. You may disable cookies in your browser settings without affecting your ability to use our services.
9. Security
Our website uses HTTPS encryption. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions or requests:
📧 growproplus@growproplus.com
🌐 growproplus.com